Return shows Dear customer please before placing orders carefully check the product models and suppliers and other relevant information. As for their own reasons to the wrong type, Xinman will not accept return requirements.
Under the order, we will in accordance with the requirements of orders, strict arrange specific brand purchase specifications. If customers need, may require the customer service staff to provide purchase order relevant original documents and information.
1, because of the number of actual receipt, not models do not match, the quality of the products to return customers, in the two weeks after receipt of the application for refund or exchange, the deadline will not be accepted.
2, to return the product, please keep the original packaging intact (including packaging, filling material) and ensure the goods label intact, goods label is the only credential Xinman suppliers and return, if lost, will not be returned.
3, as a result of product quality problems for return, the customer must provide the test report detailed consultation with suppliers on the basis of the Xinman. If necessary, also need to provide both approved third party test report.
4, have been invoiced in return for the order, need to return the invoice.
1, product packaging and goods label damage loss.
2, the machine has to use / tested products (with the exception of product quality problems).
3, receiving more than two weeks (by courier receipt date).
4, have been invoiced lost.
5, the customer's own reasons caused by error make mistakes.
Submit the application after sale service in the Xinman member center, our customer service staff will be processed within two working days.